As days become hotter, I decided that I must get the fans repaired. I had noticed that two of the fans were not working properly way back in October but had put off the repairing consoling myself with the thought that the days are getting colder. With the days becoming hotter, I, of course, had no choice. So yesterday I stepped into the CPWD service center and wrote down the problem. I also added that they should come around 2.30 pm when I would be home for lunch. They (two men will always come for whatever complaints you give. One is the main guy and the other is his assistant.) came very promptly at the appointed time, and asked for a ladder.
Checklist item # 1: Always have a ladder at home when you call in CPWD.
Fortunately one of the first things I had purchased when moving into the new apartments was a ladder. So I gave it to them. The main engineer climbed up the ladder and gravely inspected the two fans. The assistant stood on the ground nodding his head to whatever the main engineer pronounced. The main engineer fixed one of them and told me that the other fan requires a rubber ring that they will bring in tomorrow. I almost fainted because the usual excuse that CPWD will give you is that the item required is not in store and it will take six months to procure it. Apparently, the rubber ring was in stock. I also pointed out that the regulator for one of the fans was broken. They promised that they will bring it when they came in next day.
Next day:
They came in today. I handed them the ladder and they started fiddling. After about 30 minutes later they asked whether I had a chair or a stool.
Checklist item # 2: Always have a chair or stool tall enough to reach the ceiling. This should be in addition to the ladder.
The assistant now climbed on the chair and held the fan at the angle indicated by the main engineer. After fiddling around for 10 more minutes, they wanted to know whether I have nails.
Checklist item # 3: Always have nails of various sizes and thickness.
Fortunately I had couple of nails. However, they were disappointed with its thickness. Don't I have some thing thinner? I had failed the test. Disappointed they began fiddling again with the fan. Finally, they announced that it was done and I can switch it on. Unfortunately, the fan still made noise. But the CPWD men were pleased. At least it had stopped making the banging noise, they told me. I agreed but it is making scrapping noise, I pointed. Hmm. They discussed amongst themselves. And the main engineer climbed up and started poking around. Then he moved the ladder to a distance, climbed up and looked at the fan as it whirled around. Finally, he said that the problem was that the gears required oil. Do I have oil?
Checklist item # 4: Always have lubricating oil.
No, I did not have lubricating oil. Do I have hair oil? I had coconut oil which I handed over to them. The main engineer poured it into the fan's gear using a teaspoon. He also told me that the RITES people who had built the apartment had done a shoddy job. Finally, after spilling the oil all over the fan and the floor, he announced that he was done. He advised me to run it for some time so that the gears are properly oiled.
I nodded my head and then asked him about the regulator.
"Oh, we did not get it. It is not in the store. It will come in by Monday. We will bring it and fix it."
Checklist item # 1: Always have a ladder at home when you call in CPWD.
Fortunately one of the first things I had purchased when moving into the new apartments was a ladder. So I gave it to them. The main engineer climbed up the ladder and gravely inspected the two fans. The assistant stood on the ground nodding his head to whatever the main engineer pronounced. The main engineer fixed one of them and told me that the other fan requires a rubber ring that they will bring in tomorrow. I almost fainted because the usual excuse that CPWD will give you is that the item required is not in store and it will take six months to procure it. Apparently, the rubber ring was in stock. I also pointed out that the regulator for one of the fans was broken. They promised that they will bring it when they came in next day.
Next day:
They came in today. I handed them the ladder and they started fiddling. After about 30 minutes later they asked whether I had a chair or a stool.
Checklist item # 2: Always have a chair or stool tall enough to reach the ceiling. This should be in addition to the ladder.
The assistant now climbed on the chair and held the fan at the angle indicated by the main engineer. After fiddling around for 10 more minutes, they wanted to know whether I have nails.
Checklist item # 3: Always have nails of various sizes and thickness.
Fortunately I had couple of nails. However, they were disappointed with its thickness. Don't I have some thing thinner? I had failed the test. Disappointed they began fiddling again with the fan. Finally, they announced that it was done and I can switch it on. Unfortunately, the fan still made noise. But the CPWD men were pleased. At least it had stopped making the banging noise, they told me. I agreed but it is making scrapping noise, I pointed. Hmm. They discussed amongst themselves. And the main engineer climbed up and started poking around. Then he moved the ladder to a distance, climbed up and looked at the fan as it whirled around. Finally, he said that the problem was that the gears required oil. Do I have oil?
Checklist item # 4: Always have lubricating oil.
No, I did not have lubricating oil. Do I have hair oil? I had coconut oil which I handed over to them. The main engineer poured it into the fan's gear using a teaspoon. He also told me that the RITES people who had built the apartment had done a shoddy job. Finally, after spilling the oil all over the fan and the floor, he announced that he was done. He advised me to run it for some time so that the gears are properly oiled.
I nodded my head and then asked him about the regulator.
"Oh, we did not get it. It is not in the store. It will come in by Monday. We will bring it and fix it."
No comments:
Post a Comment